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Eastern Workforce Development Area (1Q 2019)
All Industry
Estimated employment1,880
Mean wage$18.38
Entry wage$12.47
10th percentile wage$11.56
50th percentile wage$17.14
90th percentile wage$27.94
Top Employing Industries
 IndustryEmployment
Percent
Trade, Transportation and Utilities77040.8%
Professional and Business Services26013.6%
Financial Activities22011.4%
Leisure and Hospitality1709.2%
Top Paying Industries
 IndustryEmployment
Median Wage
Public Administration70$27.09
Construction10$21.32
Other Services20$20.77
Manufacturing140$19.84
Customer Service Representatives (43-4051)
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Exclude individuals whose duties are primarily sales or repair.
Median Wage History
YearThis
Occupation
Compared to
Occupational Group
Difference
Current$17.14 $19.91 -$2.77
2018$16.94+1.2%$19.68+1.2%-$2.73
2017$16.36+3.5%$19.01+3.5%-$2.64
2016$15.95+2.6%$18.52+2.6%-$2.57
2015$15.47+3.1%$17.96+3.1%-$2.49
2014$15.08+2.5%$17.52+2.5%-$2.43
2013$14.79+2.0%$17.18+2.0%-$2.38
2012$14.49+2.0%$16.83+2.0%-$2.34
2011$14.25+1.7%$16.55+1.7%-$2.30
2010$13.99+1.8%$16.25+1.8%-$2.26
YearThis
Occupation
Compared to
All Occupations
Difference
Current$17.14 $23.16 -$6.02
2018$16.94+1.2%$22.96+.9%-$6.01
2017$16.36+3.5%$22.26+3.1%-$5.89
2016$15.95+2.6%$21.66+2.8%-$5.71
2015$15.47+3.1%$21.17+2.3%-$5.70
2014$15.08+2.5%$20.72+2.1%-$5.63
2013$14.79+2.0%$20.28+2.2%-$5.49
2012$14.49+2.0%$19.87+2.1%-$5.37
2011$14.25+1.7%$19.53+1.7%-$5.28
2010$13.99+1.8%$19.22+1.6%-$5.23
Note: The mid-wage is the median wage. The average wage is the mean wage. The entry-level wage is equal to the average of the lower third of reported wages for the occupation. The wage range consists of the 10th and 90th percentiles; 80% of workers earn between this wage range, 10% earn less while 10% earn more.
Reference Date: 1st Quarter 2019
Top Areas For This Occupation
Best Pay
Median Wage / Employment
Southwest $20.397,140
Northwest $19.543,130
North Central $18.7412,900
South Central $18.615,540
Highest Employment
Median Wage / Employment
North Central $18.7412,900
Southwest $20.397,140
South Central $18.615,540
Northwest $19.543,130
Wages in other areas
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